From HR to CX: Why Staffing Challenges Affect Customer Service
When organizations face staffing challenges, the customer experience of the products and services is also directly affected. ...
Curious About the Fastest Growing Skills in the U.S.? LinkedIn Has Some Insights
LinkedIn’s Skills on the Rise report explored the fastest-growing skills in the U.S., reemphasizing the growing trend of skill-based hiring. ...
Efficiency Over Volume: How to Offset The Rising Cost of Recruiting
The rising cost of recruiting workers presents an interesting paradox with the low-hire, low-fire approach further complicating recruitment. ...
Forks, Knives, and Notepads? Exploring Lunch and Learn Trainings at Work
Lunch and learn sessions are a great way to make training and discussions a more interactive and engaging part of an organization’s routine. ...
The 40% Rework Tax: How AI Output Quality Issues Are Diluting Productivity Gains
AI-driven productivity gains are redefining operations, but AI output quality issues result in almost 40% of AI time savings being lost to rework. ...
Could the Record High CEO Turnover Numbers Be Affecting Your Workforce?
As global CEO turnover hits a record high in 2025, it’s time to evaluate why such constant leadership change may be detrimental to your workforce. ...
Digital Learning vs Personalized Human-Led Training: What Comes Out on Top?
There are many advantages to digital learning, but personalized training, particularly that led by human instructors, often fares better. ...
Exploring the Rise of Hidden Workplace Misconduct and Unequal Accountability
Most stories of workplace misconduct are often hidden away by employees who fear retaliation, but this allows the work culture to sour over time. ...
Productivity Gains Aside, AI Increases Workloads and the Risk of Burnout
Artificial intelligence may be rightfully revolutionizing the workplace, but AI also increases workloads and the risk of employee burnout. ...
Anthropic’s Cofounder Emphasizes Humanities Studies in the AI-Powered Era
The cofounder of Anthropic recently spoke about the study of the humanities and its relevance to the workplace despite the rise of AI. ...
Unlocking the Mysteries of Millennial Retention in the Workplace
Looking for retention strategies for the millennial workforce? Career path clarity and investments in their future could unlock long-term loyalty. ...
Tired of Ghost Jobs? Canada Takes The First Step Towards Restricting Them
Canada is all set to address the issue of ghost jobs, but employees remain wary about the hiring process and the loopholes that persist. ...
How Can You Support the US Veteran Workforce? The DOL Chimes In
If you’re keen to support the veteran workforce in the US, particularly those with disabilities, the DOL’s repository may provide some helpful guidelines. ...
Workers Average Only 2–3 Hours of Focus Time Daily: What Has Them Distracted?
From facing multiple meetings to an overload of tools, on average, workers only manage 2-3 hours of focus time daily. It’s up to HR to turn the tide. ...
Do Your Frontline Workers Have the Management Skills Needed to Turn Supervisors?
Many frontline workers promoted to supervisors lack the management skills needed to lead effectively. Promotions without preparation have their downsides. ...
How To Retain Veteran Employees: A Lesson on Supporting Service Members
Data shows that it can be difficult to retain veteran employees in their first post-military role, but the task is worth the additional effort. ...
