From HR to CX: Why Staffing Challenges Affect Customer Service
When organizations face staffing challenges, the customer experience of the products and services is also directly affected. ...
The Pursuit of a Happy Workplace Culture: 10 Ways to Keep Employees Happy
Creating a workplace culture that prioritizes creating happy, fulfilled employees is always a key component in the recipe for success. ...
Would You Allow It? Gen Z Is Reportedly Bringing Parents to Interviews
Reports suggest that parents of Gen Z job seekers are attending interviews. This may appear unusual, but it’s important to dig into the data. ...
Does Burger King’s New AI Headset Take Employee Tracking Too Far?
The AI headset for Burger King employees has a friendliness tracking capability that will know if employees say “welcome” or “thank you.” ...
Efficiency Efficiency Efficiency! Jack Dorsey’s Block Turns to Layoffs, Warns More to Come
CEO Jack Dorsey has announced layoffs at Block, indicating that nearly half of its headcount will be slashed, and other businesses will likely follow suit. ...
Navigating Legal Landmines: Lawsuit Alleges Anti-American Hiring Bias at Tesla
A U.S. judge refused to dismiss a lawsuit accusing Tesla of an anti-American bias in hiring, displaying a preference for H-1B visa holders. ...
WiseTech Global Layoffs Put the Spotlight Back on the Era of AI Investments
WiseTech Global is exploring layoffs as a part of its two-year restructuring plan to pursue AI-driven efficiency gains. ...
Bereavement Leave Isn’t Just a Fringe Benefit but a Central Employee Demand
The demand for bereavement leave is growing, but employers aren’t necessarily planning to increase their offerings at a similar scale. ...
Curious About the Fastest Growing Skills in the U.S.? LinkedIn Has Some Insights
LinkedIn’s Skills on the Rise report explored the fastest-growing skills in the U.S., reemphasizing the growing trend of skill-based hiring. ...
Efficiency Over Volume: How to Offset The Rising Cost of Recruiting
The rising cost of recruiting workers presents an interesting paradox with the low-hire, low-fire approach further complicating recruitment. ...
Union Workers Protest Layoffs at Whirlpool Over Fears of Jobs Being Offshored
Whirlpool union workers protest against the company’s decision to lay off workers, accusing the business of moving jobs away from the U.S. ...
Are In-House Therapists at Work a Good Idea? Diving Into Mental Health Musings
Providing in-house therapists at work could be the key to happier and more productive employees who feel supported on the job. ...
Forks, Knives, and Notepads? Exploring Lunch and Learn Trainings at Work
Lunch and learn sessions are a great way to make training and discussions a more interactive and engaging part of an organization’s routine. ...
Clear the Way! Gen Z Workers Are On Their Way to Take Up Skilled Trades
Gen Z appears certain about their decision to take up skilled trades and white-collar work, and it’s easy to understand this mindset shift. ...
The Frontline Pivot: The Lowe’s Layoffs Reveal the 2026 Retail Strategy
The layoffs at Lowe’s are expected to affect 600 corporate and support employees in April, adding to the stream of cuts in the retail sector. ...
Week 4 and Counting: Understanding the 2026 Kaiser Permanente Labor Strike
The Kaiser Permanente worker strike in 2026 shows no signs of slowing down, although 40% of workers have reportedly returned to their jobs. ...
